Terms and Conditions

Effective Date: December 15, 2024

Welcome to Mangal Shri Motors. These Terms and Conditions govern your interactions with our business. By engaging with us or purchasing products/services offline, you agree to the terms outlined below. If you do not agree, please refrain from making any purchases or inquiries.

1. Definitions

  • “We,” “Us,” “Our”: Refers to Mangal Shri Motors, a proprietorship business owned by Ankit Thakur.
  • “You,” “Customer”: Refers to any individual or entity purchasing products or services from us.
  • “Products/Services”: Refers to any items or vehicle-related services offered by Mangal Shri Motors.

2. Offline Sales Only

  • All sales and transactions are conducted exclusively offline at our business location:
    143, Krishna Nagar, Near Yadav Shri Showroom, Musakhedi, Indore, Madhya Pradesh, 452016.
  • We do not sell, accept payments, or offer shipping through our website (www.mangalshrimotors.online).

3. Orders and Payments

  • Orders can only be placed in person or by contacting us directly at our physical store.
  • Payment for all purchases must be made at the time of sale via cash, card, or other offline payment methods.
  • No online payments are accepted.

4. Product Availability

  • All products are subject to availability at the time of purchase.
  • We reserve the right to modify or discontinue any product or service without prior notice.

5. Refund and Exchange Policy

  • Refunds or exchanges are available only under the following conditions:
    • The product is defective or damaged at the time of purchase.
    • The request is made within 7 days of purchase with a valid receipt.
  • No refunds or exchanges will be processed without proof of purchase.

6. Warranty and Repairs

  • Products sold by Mangal Shri Motors may include a manufacturer’s warranty (where applicable).
  • Warranty claims must be made in accordance with the manufacturer’s terms and conditions.
  • Repair services are offered at our location; charges may apply depending on the service required.

7. Customer Responsibilities

By purchasing from Mangal Shri Motors, you agree to:

  • Provide accurate details when purchasing or scheduling services.
  • Inspect the product or service before completing the purchase.
  • Retain proof of purchase for any future claims or services.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • Our total liability is limited to the purchase price of the product or service in question.

9. Privacy

While our transactions are offline, we may collect customer information (e.g., name, phone number, or vehicle details) for billing or service purposes.

  • This information is handled in accordance with our Privacy Policy and will not be shared without your consent.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be communicated in-store and/or on our website (www.mangalshrimotors.online) for reference.

12. Contact Us

For inquiries, product availability, or service requests, please contact us:

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